Consultation Services

The Oita Information & Support Center provides multilingual consultations for foreign residents living in Oita as well as their friends and family. Please visit us or phone in if you have questions or concerns related to work, daily life, or other areas.

Opening hours

Opening hours: 10:00 ~ 17:00, Monday to Saturday
※Excludes Sundays, public holidays, days when the iichiko Cultural Center is closed* and the New Year holiday.

*The center closes on the second and fourth Mondays of every month; if a public holiday falls on a regular closing day, the centre will be closed on the following day.

Available Languages

Through utilising the multilingual call center, we provide correspondence in 22 languages as follows:

English, Mandarin Chinese, Korean, Thai, Vietnamese, Indonesian, Tagalog, Nepali, Portuguese, Spanish, French, German, Italian, Russian, Malay, Khmer, Burmese, Mongolian, Sihala, Hindi, Bengali, Ukrainian.
(※However, we may not be able to provide correspondence in Ukrainian.)

How to get in touch

You may visit the centre directly or consult with us over the phone. Aside from our central staff, we also work alongside institutions in local municipalities and professionals, such as public-sector legal consultants, in providing relevant services.

※You can have a consultation with us using the online conference tool “ZOOM”.
An advance booking is required for consultation.
Click here for details

2-33 Takasago-Machi Oita-Shi
Japan 870-0029

Oita Information ＆ Support Center
TEL：097-529-7119
E-mail：oisc@emo.or.jp

 

Time: 10:00 ~ 13:00 every Thursday
Location: Oita International Plaza, B1F, iichiko Cultural Center
Consultant: Oita International Plaza Chinese Advisor
Cost: Free
Reservation: Not required

Time: 13:00 ~ 16:00 every Saturday
Location: Oita International Plaza, B1F, iichiko Cultural Center
Consultants: Administrative procedures specialists and lawyers
Cost: Free
Reservation: Not required